With all the issues with the Microsoft XBox Live service over the last few weeks, there is a bit of a debate starting about the cost of the service, and why Gold users are not being compensated for the issues.
A good post was popped up onto the XBox official forums. However it seems someone at Microsoft disliked the message posted, and shortly after posting, it was taken down.
Here is a link to a saved copy of the message, but here is an excerpt
Yes, we’re getting a free Xbox Live Arcade game as compensation for nearly 3 weeks of Xbox Live downtime. Woohoo. No details have been given, and as a result I suspect that this free game will be a specific title or list of titles which Microsoft will choose. I feel that at the very least we deserve to be either refunded for a month of Xbox Live or given a free month on top of this. Think about it, if your cell phone service had trouble for a month, dropping calls, refusing to dial numbers, etc., you wouldn’t be satisfied with a free cell phone game. The first step would be a refund for that month and then some sort of compensation for the inconvenience on top of that.
I can’t say I agree more, well said. Pop and read the article, and please let’s try make Microsoft understand, us the users of Live would like to feel more valued.
Oh and not to be put to shame, Sony are mirroring the Live issues with the PS Store. They just cannot let Microsoft get the one up.